| ChatRhino | Interakt | |
|---|---|---|
| What it is | Shared inbox and AI agent for customer chat, with a white-label partner portal for agencies | WhatsApp and Instagram automation, team inbox and sales CRM for SMBs and D2C brands, launched by Jio Haptik. |
| Channels | WhatsApp, Instagram, Messenger, website chat, email, SMS, Telegram, in-app chat | WhatsApp, Instagram, RCS (Enterprise) |
| AI | AI agents that answer from your website, files and Q&As and hand off to a person; agent copilot that looks up orders in Shopify and other tools | WhatsApp AI Agents: Sales Agent, Lead Qualification Agent, Customer Support Agent (add-on for Growth and Advanced). |
| Pricing | From $19/month (Starter, up to 5 seats); Starter $19, Growth $49, Scale $99 | Growth (WhatsApp + Instagram): $55/mo (+taxes) on the US pricing page; Instagram-only Starter $12/mo per month (plan). Trial: 14-day free trial, no credit card required (homepage). Flat plans with unlimited agents (owner/all roles); monthly, quarterly (-8%) and yearly (-20%) billing. WhatsApp AI Agents add-on $74.99. Sales CRM priced separately (₹2,499/mo incl. 5 sales agents). |
| WhatsApp access | WhatsApp Business Platform through 360dialog (BSP) or Meta's Cloud API; bring your own number and keys with no markup | States 'Meta Business Partners' and 'Powered by Official WhatsApp Business API'; Enterprise lists 'No Templates Markups' (markup on lower plans not stated). |
| Hosting and security | AWS Mumbai (ap-south-1); ISO/IEC 27001 certified | Not stated on their site |
| For agencies | Yes: client workspaces under your brand, your rate card, margin per client | Not stated on their site |
Sources. Interakt facts are from Interakt's own website, checked 2026-11-15: interakt.shop/pricing-us, interakt.shop, interakt.shop/about-us. Products and prices change; check their site before you decide. Spotted something out of date? Email hello@chatrhino.ai.
Choose this if
Interakt
- Backed by Jio Haptik
- Unlimited agents on plans
- Commerce features: catalogs, native payments, Shopify integration
- Best for: Indian SMBs and D2C brands selling on WhatsApp and Instagram.
Choose this if
ChatRhino
- You want one inbox for WhatsApp, Instagram, website chat, email, SMS and Telegram
- You want an AI agent that answers from your own content and hands off to a person with the reason
- You want to bring your own WhatsApp and AI keys with no markup
- You are an agency reselling customer messaging under your own brand
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