Brand
Looks like your product
Clients see your name, logo, colours and domain. Sign-in, the workspace and the website widget carry your brand.
- Logo, colours and theme presets
- Custom domain for the client portal
- Option to hide the platform name
- Your support identity
Money
Margin you can see, per client
You buy at the platform floor and sell at your rate card. Every message, session and minute is recorded twice — cost and sell — in an append-only ledger, so margin is always reportable.
- Versioned rate cards with your markup
- Per-client pricing overrides
- Prepaid wallet with low-balance alerts and credit limits
- Commission statements per client and month
Billing modes
Three ways to bill, chosen per client
Who pays the platform, and who carries the risk, is set per billing account — not fixed by your tier.
Partner prepaid
You fund a wallet; client usage is debited at your sell rate. You invoice the client yourself.
Customer direct
The client pays their channel provider directly. ChatRhino still meters shadow cost so you see margin.
Platform managed
The platform invoices the client and pays you commission.
Operate at scale
Built for running many clients
Client provisioning
Create a workspace with plan, industry presets, channels and members in one step.
Sub-partners
Give a reseller under you bounded control over their own sub-portfolio.
Delegated access
Your team can act inside a client workspace with a bounded role, and it is audited.
Feature switches
Turn capabilities on or off per client.
Health and alerts
See clients at risk: low balance, failed sends, number quality.
Tax-ready invoices
Invoice data carries the tax rate, place of supply and service codes your accountant needs.