Talk to customers
Conversations
Shared inbox
One queue for every channel. Assignment, notes, mentions, canned replies, SLAs, snooze and auto-close.
Learn moreChannels
WhatsApp, Instagram, Messenger, Telegram, SMS, email, website chat and in-app chat.
Learn moreContacts & segments
One contact across channels, custom fields, CSV import, consent records and live segments.
Learn moreAutomate
AI and automation
AI agents
Trained on your website and documents. Grounded answers, tools, and handoff to people.
Learn moreFlow builder
Describe a flow in plain English, then edit it on a visual canvas. Versioned publishing.
Learn moreAgent copilot
Looks up orders, payments and CRM records and drafts the reply for your team.
Learn moreGrow
Outbound and reporting
Campaigns
Segment broadcasts with consent checks, throttling, cost estimates and delivery reports.
Learn moreEngage
Facebook and Instagram comments and app store reviews in one queue, with AI drafts you approve.
Learn moreWhatsApp templates
Create, submit and track message templates with category guidance and variable preview.
Learn moreAnalytics
Volumes, response and resolution times, agent performance, AI resolutions and spend.
Learn moreRun the team
Operations, partners and trust
Team shifts & attendance
Shifts, leave and presence feed routing, so chats only go to people who are on shift.
Learn moreIntegrations
Shopify, Razorpay, HubSpot, Zoho, LeadSquared, Google Sheets, Slack, webhooks and more.
Learn moreWhite-label for agencies
Branding, client provisioning, wallets, rate cards and commission.
Learn moreSecurity
SSO, MFA and passkeys, role-based access, encryption and a hash-chained audit log.
Learn morePricing
Plan levels and how messaging charges work.
Learn moreChangelog
What has shipped during early access.
Learn more