Feature · Analytics
Volume by channel, how fast you answer, how much the AI resolves on its own, and what each message costs. The numbers come from the same ledger that bills you.
Reports
Conversations and messages by channel, team and day.
First response and resolution times, against your SLAs.
Per-agent conversations handled, response times and attendance.
Conversations resolved by AI, handoff reasons and knowledge gaps.
Delivered, read, replied and failed, per campaign and template.
Messaging cost by channel and category, straight from the ledger.
FAQ
They come from the same immutable ledger that billing uses, so they should. Corrections appear as separate compensating entries rather than edits.
Yes. Partner accounts see usage, sell versus cost and commission for every client workspace.
Early access is open
We onboard businesses and agencies in small batches. Tell us how you talk to customers today and we will set up a workspace with you.