ChatRhino

Channel · In-app chat

Support chat inside your own app.

Talk to your customers where they already are: your app. Use our REST API behind your own chat screen, or embed the hosted chat in a WebView.

The ChatRhino inbox with Hiro Tanaka's WhatsApp conversation open: the Northwind Assistant handed a delivery question to the team and the chat is assigned to Tom Becker.

What you get

In-app chat in ChatRhino

  • REST API for messages from your backend
  • Signed webhooks for replies and events
  • Hosted chat in a WebView for the fastest start
  • Same AI agents, inbox and contact history

Ready-made native SDK screens are on our roadmap; ask us about availability for your platform.

Set up

Connect In-app chat in 3 steps

  1. STEP 01

    Create the app channel

    Channels → In-app, create an app and copy the account ID and API key.

  2. STEP 02

    Wire your server

    Proxy chat messages from the app to the REST API, keeping the key server-side.

  3. STEP 03

    Receive replies

    Add your webhook URL and verify signatures, or poll for messages.

FAQ

Questions, answered

Is there a native SDK?

Today in-app chat uses the REST API and signed webhooks, or the hosted chat in a WebView. Native SDK screens are on the roadmap.

Can I put the API key in my app?

No. Keep it on your server and proxy requests; a key shipped in an app can be extracted.