ChatRhino

Channel · Messenger

Facebook Messenger, answered with everything else.

Connect your Facebook Page and handle Messenger conversations from the same inbox, with the same agents and the same contact history.

The ChatRhino inbox with Hiro Tanaka's WhatsApp conversation open: the Northwind Assistant handed a delivery question to the team and the chat is assigned to Tom Becker.

What you get

Messenger in ChatRhino

  • Page messages in the shared inbox
  • AI agents and flows
  • Handoff with conversation summary
  • One contact across Messenger, Instagram and WhatsApp

Meta's standard messaging window is 24 hours from the user's last message; message tags allow limited follow-ups. As of November 2026 Messenger Platform policy.

Set up

Connect Messenger in 3 steps

  1. STEP 01

    Admin access

    You need admin access to the Facebook Page.

  2. STEP 02

    Connect in ChatRhino

    Channels → Messenger, sign in with Meta and pick the Page.

  3. STEP 03

    Deploy

    Choose an agent, a flow or a team for incoming messages.

FAQ

Questions, answered

Can I message people who never contacted my Page?

No. Messenger only lets businesses reply to people who started the conversation, within Meta's messaging rules.

Can one workspace connect several Pages?

Yes. Each Page is a separate channel account in the workspace.