| ChatRhino | Engati | |
|---|---|---|
| What it is | Shared inbox and AI agent for customer chat, with a white-label partner portal for agencies | Enterprise-grade AI-native customer experience platform for chatbots, live chat and WhatsApp marketing. |
| Channels | WhatsApp, Instagram, Messenger, website chat, email, SMS, Telegram, in-app chat | WhatsApp, Website / live chat, Instagram, Voice, RCS, Mobile apps |
| AI | AI agents that answer from your website, files and Q&As and hand off to a person; agent copilot that looks up orders in Shopify and other tools | eSenseGPT (GenAI conversations), DocuSense (answers from documents), Engati Pulse (CDP), low-code bot builder, agentic AI framework. |
| Pricing | From $19/month (Starter, up to 5 seats); Starter $19, Growth $49, Scale $99 | WhatsApp Accelerator: Not published ('Request price'; page headline 'Starts at less than $1 per day*'). Trial: 7-day free trial, no credit card required. Quote-based plans (WhatsApp Accelerator/Growth/Enterprise, Omnichannel, Standard/Enterprise chatbot); Growth includes 1,000 MAUs; add-ons for agent licences and bots. |
| WhatsApp access | WhatsApp Business Platform through 360dialog (BSP) or Meta's Cloud API; bring your own number and keys with no markup | WhatsApp Business API; BSP status and markup not stated on the pages checked. |
| Hosting and security | AWS Mumbai (ap-south-1); ISO/IEC 27001 certified | Not stated on their site |
| For agencies | Yes: client workspaces under your brand, your rate card, margin per client | Not stated on their site |
Sources. Engati facts are from Engati's own website, checked 2026-11-15: engati.ai/pricing, engati.ai. Products and prices change; check their site before you decide. Spotted something out of date? Email hello@chatrhino.ai.
Choose this if
Engati
- Enterprise feature set with multi-language support
- GenAI layer (eSenseGPT) and document Q&A
- Ecommerce automations (Shopify/WooCommerce, COD to prepaid)
- Best for: Mid-size and enterprise brands wanting a managed, quote-based chatbot and WhatsApp platform.
Choose this if
ChatRhino
- You want one inbox for WhatsApp, Instagram, website chat, email, SMS and Telegram
- You want an AI agent that answers from your own content and hands off to a person with the reason
- You want to bring your own WhatsApp and AI keys with no markup
- You are an agency reselling customer messaging under your own brand
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