ChatRhino

Alternatives

LiveChat alternatives

Teams look beyond LiveChat for different channel mixes, AI that answers from their own content, simpler pricing or a white-label option. Here are the tools to compare.

  1. 1. ChatRhino

    Shared inbox and AI agent for customer chat, with a white-label partner portal for agencies. WhatsApp, Instagram, Messenger, website chat, email, SMS, Telegram, in-app chat.

    Pricing: From $19/month (Starter, up to 5 seats); Starter $19, Growth $49, Scale $99. WhatsApp: WhatsApp Business Platform through 360dialog (BSP) or Meta's Cloud API; bring your own number and keys with no markup.

    ChatRhino vs LiveChat · Schedule a demo

  2. 2. ControlHippo

    Omnichannel conversational AI platform and shared inbox for sales and support teams.. Channels: WhatsApp (Business API), Instagram, Facebook Messenger, Telegram, SMS, Gmail / email, RCS, WeChat, X, Voice, Website chat button.

    Pricing: Bronze: $20 per user/month per user per month. Free plan: yes. Trial: 7-day free trial. Per-user pricing (Basic free, Bronze $20, Silver $28, Gold on request); annual billing saves up to 20%. Each plan lists 'Free WhatsApp Business API + $5 Free Conversation Credit'..

    Best for: Small sales and support teams wanting a low-cost per-user shared inbox across messaging apps.

    ChatRhino vs ControlHippo

  3. 3. Engati

    Enterprise-grade AI-native customer experience platform for chatbots, live chat and WhatsApp marketing.. Channels: WhatsApp, Website / live chat, Instagram, Voice, RCS, Mobile apps.

    Pricing: WhatsApp Accelerator: Not published ('Request price'; page headline 'Starts at less than $1 per day*'). Trial: 7-day free trial, no credit card required. Quote-based plans (WhatsApp Accelerator/Growth/Enterprise, Omnichannel, Standard/Enterprise chatbot); Growth includes 1,000 MAUs; add-ons for agent licences and bots..

    Best for: Mid-size and enterprise brands wanting a managed, quote-based chatbot and WhatsApp platform.

    ChatRhino vs Engati

  4. 4. AiSensy

    AI-powered WhatsApp marketing and engagement platform: broadcasts, chatbots, Click-to-WhatsApp ads and payments.. Channels: WhatsApp.

    Pricing: Basic: $45/month, billed monthly (USD page; 1 owner + 5 agents) per month (plan). Free plan: yes. Free Forever plan plus flat plans (Basic $45, Pro $99, Premium $299, Unlimited $899); WhatsApp messages charged per message by country from a prepaid WhatsApp Conversation Credit wallet; AI Chat Agent and Chatbot Flows are paid add-ons..

    Best for: Indian D2C and SMB marketers running WhatsApp broadcasts and ad-driven campaigns.

    ChatRhino vs AiSensy

  5. 5. Interakt

    WhatsApp and Instagram automation, team inbox and sales CRM for SMBs and D2C brands, launched by Jio Haptik.. Channels: WhatsApp, Instagram, RCS (Enterprise).

    Pricing: Growth (WhatsApp + Instagram): $55/mo (+taxes) on the US pricing page; Instagram-only Starter $12/mo per month (plan). Trial: 14-day free trial, no credit card required (homepage). Flat plans with unlimited agents (owner/all roles); monthly, quarterly (-8%) and yearly (-20%) billing. WhatsApp AI Agents add-on $74.99. Sales CRM priced separately (₹2,499/mo incl. 5 sales agents)..

    Best for: Indian SMBs and D2C brands selling on WhatsApp and Instagram.

    ChatRhino vs Interakt

  6. 6. respond.io

    AI-powered customer conversation platform that unifies chats, calls and email in a team inbox with AI Agents and lead management.. Channels: WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, Viber, WeChat, TikTok (beta), SMS (via Twilio, Bird, Vonage, Telnyx), Email, Website chat, Voice (WhatsApp Calling, VoIP, Messenger Calls), RCS (Twilio), Custom channel.

    Pricing: Starter: $79/month (monthly); $948/yr billed yearly; 5 users per month by Monthly Active Contacts tier. Trial: 7-day free trial, no credit card. Monthly Active Contact (MAC) pricing; extra users $12/month on Starter; MAC overage $12 per 100 on Growth. 'WhatsApp fees are not included... Meta charges these fees based on your usage.'.

    Best for: Growing B2C teams handling high-volume multi-channel messaging across Asia, LATAM and the Middle East.

    ChatRhino vs respond.io

Facts about other products come from each vendor's own website, checked 2026-11-15. As of November 2026

FAQ

What is the best LiveChat alternative?

It depends on what you need. If you want one shared inbox across WhatsApp, Instagram, website chat, email, SMS and Telegram with an AI agent that answers from your own content, ChatRhino is built for that, from $19 a month.

Is there a LiveChat alternative for agencies?

ChatRhino has a partner portal: client workspaces under your logo and domain, your rate card on top of ours, and margin per client.

Which LiveChat alternative works best with WhatsApp?

Look for access to the WhatsApp Business Platform, opt-in handling for campaigns and clear pass-through of Meta's message charges. ChatRhino supports 360dialog and Meta's Cloud API with no markup on your own keys.

Early access is open

See ChatRhino on your own conversations.

We onboard businesses and agencies in small batches. Tell us how you talk to customers today and we will set up a workspace with you.

  • Plans from $19/month
  • Bring your own provider and AI keys
  • ISO/IEC 27001 certified
  • Reply within one working day