| ChatRhino | DoubleTick | |
|---|---|---|
| What it is | Shared inbox and AI agent for customer chat, with a white-label partner portal for agencies | WhatsApp CX suite ('The Operating System for WhatsApp at Scale') with team inbox, broadcasts and AI agents. |
| Channels | WhatsApp, Instagram, Messenger, website chat, email, SMS, Telegram, in-app chat | WhatsApp (chat, calls, groups), Email, Phone calls, SMS/RCS, Instagram |
| AI | AI agents that answer from your website, files and Q&As and hand off to a person; agent copilot that looks up orders in Shopify and other tools | Agent Studio (no-code AI agent builder), AI chat and call summaries, AI Magic Replies, AI Co-pilot, Conversational Analytics. |
| Pricing | From $19/month (Starter, up to 5 seats); Starter $19, Growth $49, Scale $99 | Starter: $170/mo; $2,039 billed yearly (USD view; quarterly and yearly toggles) per month (plan; 5 agents included). Trial: 7-day free trial on Pro. Flat plans (Starter without AI agents, Pro + AI $308/mo, Enterprise custom); WhatsApp per-conversation cost varies by country. |
| WhatsApp access | WhatsApp Business Platform through 360dialog (BSP) or Meta's Cloud API; bring your own number and keys with no markup | WhatsApp Business API; BSP status and markup not stated. |
| Hosting and security | AWS Mumbai (ap-south-1); ISO/IEC 27001 certified | Not stated on their site |
| For agencies | Yes: client workspaces under your brand, your rate card, margin per client | Not stated on their site |
Sources. DoubleTick facts are from DoubleTick's own website, checked 2026-11-15: doubletick.io/pricing, doubletick.io, doubletick.io/about-us, doubletick.io/unified-context. Products and prices change; check their site before you decide. Spotted something out of date? Email hello@chatrhino.ai.
Choose this if
DoubleTick
- Manage many WhatsApp numbers in one inbox
- AI agents included from Pro
- Indian business integrations (IndiaMart, Tally, Zoho, LeadSquared)
- Best for: Indian sales-heavy SMB and mid-market teams running many WhatsApp numbers and agents.
Choose this if
ChatRhino
- You want one inbox for WhatsApp, Instagram, website chat, email, SMS and Telegram
- You want an AI agent that answers from your own content and hands off to a person with the reason
- You want to bring your own WhatsApp and AI keys with no markup
- You are an agency reselling customer messaging under your own brand
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