BotPenguin alternatives

1. ChatRhino

Shared inbox and AI agent for customer chat, with a white-label partner portal for agencies. WhatsApp, Instagram, Messenger, website chat, email, SMS, Telegram, in-app chat.

Pricing: From $19/month (Starter, up to 5 seats); Starter $19, Growth $49, Scale $99. WhatsApp: WhatsApp Business Platform through 360dialog (BSP) or Meta's Cloud API; bring your own number and keys with no markup.

ChatRhino vs BotPenguin · Schedule a demo

2. LiveChat

AI live chat and customer service platform; the product is now branded 'Text by LiveChat', a customer service platform with AI Agent and shared inbox, from the company Text S.A. (formerly LiveChat).. Channels: Website chat, In-app, Chat page, Messenger, SMS (Twilio), Email (forwarding), WhatsApp, Instagram, Telegram.

Pricing: Essential: $19 per user/month billed yearly; $25 per user/month billed monthly per user per month. Trial: 14-day free trial, no credit card. Per-seat plans (Essential, Growth $79/$99, Enterprise custom) with AI resolution allowances (Essential 10/month); extra 50-resolution packages $49.50..

Best for: Ecommerce stores and B2B SaaS teams centred on website live chat with AI assistance.

ChatRhino vs LiveChat

3. ControlHippo

Omnichannel conversational AI platform and shared inbox for sales and support teams.. Channels: WhatsApp (Business API), Instagram, Facebook Messenger, Telegram, SMS, Gmail / email, RCS, WeChat, X, Voice, Website chat button.

Pricing: Bronze: $20 per user/month per user per month. Free plan: yes. Trial: 7-day free trial. Per-user pricing (Basic free, Bronze $20, Silver $28, Gold on request); annual billing saves up to 20%. Each plan lists 'Free WhatsApp Business API + $5 Free Conversation Credit'..

Best for: Small sales and support teams wanting a low-cost per-user shared inbox across messaging apps.

ChatRhino vs ControlHippo

4. Engati

Enterprise-grade AI-native customer experience platform for chatbots, live chat and WhatsApp marketing.. Channels: WhatsApp, Website / live chat, Instagram, Voice, RCS, Mobile apps.

Pricing: WhatsApp Accelerator: Not published ('Request price'; page headline 'Starts at less than $1 per day*'). Trial: 7-day free trial, no credit card required. Quote-based plans (WhatsApp Accelerator/Growth/Enterprise, Omnichannel, Standard/Enterprise chatbot); Growth includes 1,000 MAUs; add-ons for agent licences and bots..

Best for: Mid-size and enterprise brands wanting a managed, quote-based chatbot and WhatsApp platform.

ChatRhino vs Engati

5. AiSensy

AI-powered WhatsApp marketing and engagement platform: broadcasts, chatbots, Click-to-WhatsApp ads and payments.. Channels: WhatsApp.

Pricing: Basic: $45/month, billed monthly (USD page; 1 owner + 5 agents) per month (plan). Free plan: yes. Free Forever plan plus flat plans (Basic $45, Pro $99, Premium $299, Unlimited $899); WhatsApp messages charged per message by country from a prepaid WhatsApp Conversation Credit wallet; AI Chat Agent and Chatbot Flows are paid add-ons..

Best for: Indian D2C and SMB marketers running WhatsApp broadcasts and ad-driven campaigns.

ChatRhino vs AiSensy

6. Interakt

WhatsApp and Instagram automation, team inbox and sales CRM for SMBs and D2C brands, launched by Jio Haptik.. Channels: WhatsApp, Instagram, RCS (Enterprise).

Pricing: Growth (WhatsApp + Instagram): $55/mo (+taxes) on the US pricing page; Instagram-only Starter $12/mo per month (plan). Trial: 14-day free trial, no credit card required (homepage). Flat plans with unlimited agents (owner/all roles); monthly, quarterly (-8%) and yearly (-20%) billing. WhatsApp AI Agents add-on $74.99. Sales CRM priced separately (₹2,499/mo incl. 5 sales agents)..

Best for: Indian SMBs and D2C brands selling on WhatsApp and Instagram.

ChatRhino vs Interakt