ChatRhino

Integration · Commerce

WooCommerce + ChatRhino

Order lookups and customer sync for WordPress stores. “Where is my order?” is the most common message an online store receives. Answer it without a person looking it up.

Available in early access API key

The copilot beside Hiro Tanaka's conversation: Check order status looked up order #3209 in Shopify, shipped via UPS, ready to insert into the reply.

What syncs

What the WooCommerce integration does

  • Customers
  • Orders
  • Products

How teams use it

In practice

  • AI agents and flows look up orders and shipment status
  • The copilot shows recent orders and payments beside the chat
  • Payment links sent inside the conversation
  • Abandoned checkout and order-update messages as templates

Set up

Connect WooCommerce

  1. STEP 01

    Create a key

    In WooCommerce, create an API key with the minimum access needed.

  2. STEP 02

    Paste it into ChatRhino

    Settings → Integrations → WooCommerce, with your site url, consumer secret. Keys are encrypted at rest and shown only as a masked hint.

  3. STEP 03

    Test and map

    Run the connection test and map fields where needed.

FAQ

Questions, answered

Is the WooCommerce integration free?

Integrations are included in plans from Growth upwards. WooCommerce's own pricing still applies to your WooCommerce account.

How are my WooCommerce credentials stored?

Credentials are encrypted with AES-256-GCM envelope encryption, bound to your workspace, and only a masked hint is ever shown back.

Can the AI agent change data in WooCommerce?

Lookups run automatically. Anything that changes data in another system can be set to need a person's confirmation.