ChatRhino
Early access

Integration · Commerce

Razorpay + ChatRhino

Send payment links in chat and get notified when they are paid. “Where is my order?” is the most common message an online store receives. Answer it without a person looking it up.

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Available in early access API key

The copilot beside Hiro Tanaka's conversation: Check order status looked up order #3209 in Shopify, shipped via UPS, ready to insert into the reply.

What syncs

What the Razorpay integration does

  • Payment links
  • Payment status webhooks
  • Refund status lookups

How teams use it

In practice

  • AI agents and flows look up orders and shipment status
  • The copilot shows recent orders and payments beside the chat
  • Payment links sent inside the conversation
  • Abandoned checkout and order-update messages as templates

Set up

Connect Razorpay

  1. STEP 01

    Create a key

    In Razorpay, create an API key with the minimum access needed.

  2. STEP 02

    Paste it into ChatRhino

    Settings → Integrations → Razorpay, with your key secret. Keys are encrypted at rest and shown only as a masked hint.

  3. STEP 03

    Test and map

    Run the connection test and map fields where needed.

Related

More Commerce integrations

Shopify

Let the agent look up orders, track shipments and recover abandoned carts.

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WooCommerce

Order lookups and customer sync for WordPress stores.

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HubSpot

Create contacts and deals from qualified chats, and log every conversation to the timeline.

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Salesforce

Push leads and cases into Salesforce with field mapping and owner routing.

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FAQ

Questions, answered

Is the Razorpay integration free?

Integrations are included in plans from Growth upwards. Razorpay's own pricing still applies to your Razorpay account.

How are my Razorpay credentials stored?

Credentials are encrypted with AES-256-GCM envelope encryption, bound to your workspace, and only a masked hint is ever shown back.

Can the AI agent change data in Razorpay?

Lookups run automatically. Anything that changes data in another system can be set to need a person's confirmation.

Early access is open

See ChatRhino on your own conversations.

We onboard businesses and agencies in small batches. Tell us how you talk to customers today and we will set up a workspace with you.

Get early accessBook a walkthrough