ChatRhino

Integration · CRM

LeadSquared + ChatRhino

Capture leads and post activities to LeadSquared, the CRM many sales-led teams run on. Sales and support conversations should end up in your CRM without anyone copying and pasting.

Available in early access API key

The copilot beside Hiro Tanaka's conversation: Check order status looked up order #3209 in Shopify, shipped via UPS, ready to insert into the reply.

What syncs

What the LeadSquared integration does

  • Leads
  • Custom activities per conversation
  • Lead stage updates

How teams use it

In practice

  • AI agents qualify a lead, then create or update the CRM record
  • Conversation summaries are logged against the contact
  • The copilot shows the CRM record next to the chat
  • Owner assignment keeps the right salesperson in the loop

Set up

Connect LeadSquared

  1. STEP 01

    Create a key

    In LeadSquared, create an API key with the minimum access needed.

  2. STEP 02

    Paste it into ChatRhino

    Settings → Integrations → LeadSquared, with your secret key, api host. Keys are encrypted at rest and shown only as a masked hint.

  3. STEP 03

    Test and map

    Run the connection test and map fields where needed.

FAQ

Questions, answered

Is the LeadSquared integration free?

Integrations are included in plans from Growth upwards. LeadSquared's own pricing still applies to your LeadSquared account.

How are my LeadSquared credentials stored?

Credentials are encrypted with AES-256-GCM envelope encryption, bound to your workspace, and only a masked hint is ever shown back.

Can the AI agent change data in LeadSquared?

Lookups run automatically. Anything that changes data in another system can be set to need a person's confirmation.