What syncs
What the Webhooks integration does
- Conversation, message and handoff events
How teams use it
In practice
- Subscribe to conversation, message and handoff events
- Trigger your own systems from flows
- Signed payloads you can verify
Set up
Connect Webhooks
- STEP 01
Add an endpoint
Settings → Webhooks, add an HTTPS URL on a public host.
- STEP 02
Pick events
Choose which events to receive.
- STEP 03
Verify signatures
Check the signature header on every request before trusting it.
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